Refund & Cancellation Policy

Paid memberships across all TRADIA tiers (Starter at $29/month, Pro at $39/month, and Elite at $59/month USD) are currently proposed and not active. TRADIA does not collect payments, store payment card credentials, or charge subscription fees at this time.

The provisions set out in this document represent proposed policy guidelines prepared for formal legal and regulatory review. They will take legal effect only when paid subscription billing is officially activated. The definitive, legally binding cancellation and refund terms will be displayed explicitly to users at checkout prior to any payment collection.

Proposed:Subsequent to commercial activation, TRADIA subscriptions are proposed to operate on a recurring monthly billing schedule denominated in United States Dollars (USD).

• Billing in advance: Subscriptions will be billed automatically in advance on the recurring calendar date matching the initial date of membership purchase.
• Taxes: Applicable value-added tax (VAT), goods and services tax (GST), or state and local sales taxes will be calculated and itemized at checkout where required by local tax jurisdictions.
• Payment processing: Subscriptions will be processed through licensed, compliant third-party payment gateways. TRADIA will never store raw credit card numbers directly on platform servers.

Proposed:Subscribers may cancel their subscription at any time without punitive cancellation fees directly through their self-service account area on the TRADIA platform.

• Continuous access: Once a cancellation request is submitted, your access to educational modules, research databases, and community channels will continue uninterrupted until the conclusion of your current paid billing period.
• No further recurring charges: Following confirmed cancellation, no subsequent renewal charges will be applied to your payment method unless you affirmatively reactivate your membership.
• Immediate confirmation: Cancellation requests will generate an automated electronic confirmation receipt sent to the primary email associated with your TRADIA account.

Proposed:A defined refund window for first-time subscribers is under active consideration. The length of the window and eligibility criteria will be confirmed before billing opens and clearly published before any subscriber is charged.

• Partial billing periods: Following expiration of the initial first-time subscriber refund window, subscription fees are non-refundable for partial months, unused platform days, or mid-cycle cancellations.
• Exceptions for billing errors: In instances of demonstrable duplicate charges, verified technical billing errors, or unauthorized account access reported promptly, full refunds will be promptly issued to the originating payment instrument.
• Statutory protections: Nothing in this policy restricts or diminishes statutory refund rights or withdrawal remedies available to consumers under applicable mandatory consumer protection laws in their jurisdiction.

Proposed:Subscribers may request changes between the Starter ($29/mo), Pro ($39/mo), and Elite ($59/mo) tiers through the account management portal.

• Plan upgrades: When upgrading to a higher membership tier, immediate tier unlocking with a prorated charge for the remaining duration of the billing cycle is proposed, subject to confirmation at checkout.
• Plan downgrades: Downgrading to a lower membership tier is proposed to take effect at the conclusion of the currently active paid cycle to preserve the benefits of the higher tier already purchased.

If a recurring renewal payment cannot be completed due to expired payment credentials, insufficient funds, or card issuer declines:

• Notification: An automated alert will be dispatched to your account email, enabling you to update your billing details without loss of account data.
• Automated retries: The payment processing system will attempt secondary retries over a limited grace window before suspension of tier access.
• Account status: If renewal billing cannot be successfully finalized after retry intervals, subscription features will be paused until valid billing details are supplied. Account history and historical journal entries will be preserved.

TRADIA provides digital educational curriculums, interactive market analysis dashboards, educational models, and structured research materials. Access to online educational libraries and digital resources begins immediately upon verified account authorization.

By accessing digital educational modules upon subscription start, you acknowledge that immediate digital delivery occurs. Statutory statutory cooling-off rights or local consumer cancellation regulations apply as mandated by local legislation and are not superseded by this clause.

We strongly encourage members to contact our dedicated support team directly before initiating formal banking chargebacks or payment disputes with card issuers.

Most subscription issues, inadvertent duplicate renewals, or billing misunderstandings can be resolved swiftly through our customer support team without incurring unnecessary merchant dispute penalties or banking administrative delays. Initiating an unauthorized chargeback may result in temporary account suspension pending inquiry resolution.

For broad contractual rules governing user conduct and account tenure, please review our comprehensive Terms of Service.

If you have questions regarding subscription terms, cancellation assistance, or policy details, our team is available to assist you.

You can reach support directly via the Help Center and contact form located on our Frequently Asked Questions & Support section, or submit an inquiry via your member dashboard.

TRADIA reserves the right to revise, clarify, or update this Refund & Cancellation Policy prior to opening commercial billing operations and periodically thereafter as needed to reflect operational changes, payment processor rules, or legislative requirements.

When substantive updates are made, revised policies will be published on this page with an updated revision notice. Active subscribers will be notified via email or platform notification prior to any material changes impacting existing recurring subscriptions.